image/svg+xmlWarehouse Operations Manager - Macy's, New York, NY
May 2018 - April 2020
Warehouse Lead - Macy's, New York, NY
February 2013 - March 2018
Logistics Coordinator - Target, University, NC
February 2012 - January 2013
Warehouse Coordinator - Target, University, NC
July 2010 - January 2012
Bachelor's Degree In History
2002 - 2005
Customer Service
Customer Orders
Procedures
Outbound Shipments
Logistics
Data Entry
William Stewart
William Stewart
Warehouse Operations Manager
(330) 555-5685 | wstewart@example.com | 63608 W. Evergreen Ave., New York, NY 90125
Experience
Monitored progress of each facility and communicated with contractors to insure facilities would be
operational within time frame allotted.
Implemented same-day and rush delivery services as well as direct store-to-facility communications
resulting in increased customer satisfaction.
Developed SOP's for the startup of a new WMS warehouse.
Trained employees on OSHA procedures and policies.
Ensured compliance with all Federal, State and local regulations including Department of Transportation
and OSHA.
Demonstrated excellent communication conducting item research while proficiently using an RF Scanner.
Conducted timely performance appraisals ensuring daily feedback and recognition.
Performed data entry and authorized scanning to update inventory reflecting goods received and shipped.
Insured timely and accurate loading of new receipts, transfers and hazmat materials.
Unloaded trucks as well as loaded trucks for transfers.
Established inland transportation operations with overseas logistics providers in China, India, and
Indonesia, supporting Target-managed import strategy.
Participated in Lean Six Sigma project that allowed for 25% productivity increase in the return area.
Complied production reports and used information to ensure accuracy in scanning and locating
stockroom items.
Directed inbound/outbound logistics operations, warehouse activities, receiving, shipping, safety,
performance, logistics and quality management.
Managed import transportation supply chain procedures and overseas transportation companies to
ensure timely product arrival
Processed and performed data entry of returns; also returned merchandise to proper shelf in the
warehouse.
Worked directly with supervisor to coordinate staffing moves and provide team communications.
Operated forklifts and other shipping/receiving equipment safely.
Reduced labor expenses and inventory errors by designing more efficient SOP in logistics.
Performed pulls, receiving, stocking and shipping orders within performance standards for Target stores.
Education
University of North Carolina at Charlotte - University, NC
Skills & Abilities