image/svg+xmlBruce
Gordon
9068 W. Evergreen Ave., Orlando, FL 18413
(300) 555-2081
bgordon@example.com
Experience
JAN 2010 - JUL 2020
Unit Coordinator/
ORLANDO REGIONAL HEALTHCARE SYS, Orlando, FL
Reviewed patient information to determine normal and abnormal heart pattern.
Provided information regarding specific procedures to patients.
Reviewed departmental policy and procedures to ensure all hospital charges were being captured
accurately.
Owned and supported the new hire process for Hospice employees.
Maintained strict patient and physician confidentiality following HIPAA guidelines.
OCT 2009 - JAN 2010
Ward Secretary/
ORLANDO REGIONAL HEALTHCARE SYS, Orlando, FL
Admitted/discharged patients through MEDITECH program.
Expanded capabilities of internal department s website by helping to create an online electronic Request of
Service form.
Prioritized busy nursing station, utilized Meditech software for physician orders, and patient registration.
Delegated staff of CNA S schedules also provided operational requirements per patient s records and files.
Assisted in personnel, payroll and statistical data information records management.
MAR 2006 - JAN 2009
Medical Record Assistant/
Primecare Medical, Orlando, FL
Performed telephone triage for 50+ incoming patient telephone calls per day
Assembled, filed, and retrieved patient charts while adhering to and maintaining confidentiality via HIPAA
laws and standards.
Maintained professional work ethic and excellent rapport with medical practitioners both internal and external
to the facility.
Maintained regular contact with Medical Record Director to assure proper handling of Medical Record
Subpoenas.
Gathered Medicaid billing information by reviewing patient hospital records and checked for
completeness.
Skills
Medical Records, Patient Care, Physician Orders, EKG, Data Entry, Vital Signs, Customer Service, Insurance
Companies, Scheduling Appointments, Laboratory Results
Education
2004 - 2006
Associate's Degree In Psychology
/University of Central Florida, Orlando, FL