image/svg+xmlService Advisor, Walmart
- Bentonville, AR
August 2019 - January 2020
Service Writer, Walmart
- Bentonville, AR
September 2017 - January 2019
Service Writer, Walmart
- Bentonville, AR
November 2007 - August 2017
High School Diploma
2007 - 2007
Service Department
Customer Service
Warranty Claims
Repair Orders
Vehicle Maintenance Records
Product Knowledge
Service Orders
Additional Repairs
Communication
Parts Inventory
Betty Hudson
85575 N. Maple Rd., Bentonville, AR 82022 |
bhudson@example.com
|
(300) 555-3904
Education
Experience
Replied in a respectful, timely manner with a solution.
Established rapport with customers
- Developed effective communication among levels of the store's hierarchy
Assigned Lube work for technicians.
Worked independently as CSR at Service Desk in team of 1-3 to cover returns, exchanges, and Money
Center
transactions.
Enhanced organization reputation by accepting ownership for accomplishing new and different requests; explored
opportunities for added value to job accomplishments.
Enhanced organization reputation by accepting ownership for accomplishing new and different requests; explored
opportunities for added value to job accomplishments.
Obtained customer vehicle information prior to receiving service.
Worked with information when greeting, advising and selling tire and lube services to customers.
Delivered great customer service making it a pleasant shopping experience.
Increased special order tire sales 1000% increasing customer satisfaction and profit margin.
Cashiered store front lanes and Automotive department, providing customer service and assisted customers with
store purchases.
Established rapport with customers
- Developed effective communication among levels of the store's hierarchy
Served as Tire/Lube Express Service Writer for Walmart Automotive.
Trained in various positions in the store such as cashier, floor associate, customer service.
Assigned Lube work for technicians.
Skills