image/svg+xmlSpecial Education
Customer Service
Hospice
Professional Development
Crisis Intervention
Community Resources
Community Members
Communication
Community Outreach
Behavioral Issues
Theresa Palmer
Theresa Palmer
15270 N. Second Rd., Tempe, AZ, 13437 |
(540) 555-4653
|
tpalmer@example.com
Experience
Experience
School Social Worker | Magellan Health, Tempe, AZ | September 2008 - December 2010
School Social Worker | Magellan Health, Tempe, AZ | September 2008 - December 2010
Worked hand in hand with marketing director to ensure admissions to facility.
Provided sex abuse specific group and individual counseling to children and adolescents using Trauma Focused Cognitive
Behavioral Therapy model of treatment.
Collaborated with multidisciplinary teams representing the Hospice and Home Care divisions.
Maintained records in accordance with facility policy and ESRD regulations, including the completion of progress notes, at least
quarterly.
Developed psychotherapy treatment protocol for Post-Traumatic Stress, Depression, anxieties and phobia.
Liaison | Magellan Health, Tempe, AZ | June 2007 - April 2008
Liaison | Magellan Health, Tempe, AZ | June 2007 - April 2008
Communicated healthcare options to members and family members to ensure continuity/quality of care.
Tailored individual plans for accounts to identify hospice eligible patients by recommending win-win solutions, driving increase
of referrals.
Managed territories in Mississippi for physician education * In charge of territory growth and community relations *
Maintained Hospice patient legal paperwork
Educated and supported patients and families on hospice philosophy, services provided, level of care options, and symptom
management.
Processed/updated HIPAA-related paperwork and other institutional forms as necessary.
Parent Liaison (Part-Time) | Encompass Health, Tempe, AZ | July 2000 - November 2001
Parent Liaison (Part-Time) | Encompass Health, Tempe, AZ | July 2000 - November 2001
Handled communication between the health care staff, patient and relatives regarding patient condition within the parameters
of maintaining patient confidentiality.
Served on Alabama Hospice Organization committees and participated in other professional affiliations.
Facilitated communication with, and involvement of parents and families of minority students in 1000 student middle school.
Assisted with Pre-kindergarten assessments as determined by Director.
Assisted in successful opening of new facility and establishing new operating policies and procedures.
Education
Education
Master's Degree | 2010 - 2011
Master's Degree | 2010 - 2011
| Arizona State University
| Arizona State University
- Tempe, AZ
- Tempe, AZ
Major: Social Work
Bachelor's Degree | 1998 - 2001
Bachelor's Degree | 1998 - 2001
| Arizona State University
| Arizona State University
- Tempe, AZ
- Tempe, AZ
Major: Psychology
Skills
Skills