image/svg+xmlReal Estate
Procedures
Fellow Soldiers
Preventative Maintenance
Communication
Kitchen Equipment
Basic Training
Perishable Items
Customer Service
Restaurant Operations
Nicholas Diaz
Nicholas Diaz
57067 W. Second Ln., Plano, TX, 60204 |
(220) 555-9496
|
ndiaz@example.com
Experience
Experience
Restaurant Manager | LA Fitness, Plano, TX | May 2019 - December 2020
Restaurant Manager | LA Fitness, Plano, TX | May 2019 - December 2020
Recieved my first AGM check for $650 after working 84 hours and writing $400 in commission.
Replicated myself several times by coaching sales associated who were then promoted to Assistant Manager and 2 promoted to
GM.
Involved in talent acquisition for restaurant management positions for the market and region.
Ensured policies and procedures were in accordance with company policy and OSHA regulations.
Ensured customer satisfaction with overall kitchen, involvement with customer needs and involvement with BOH.
Realtor | Rogers, Plano, TX | February 2016 - March 2019
Realtor | Rogers, Plano, TX | February 2016 - March 2019
Procured appointments via telephone and internet.
Hosted buyers/sellers workshops, negotiated and closing of sales.
Worked with buyers and sellers in the real estate market (multiple awards for top listing)
Researched and reviewed MLS for activity report.
Worked closely with Lenders, Appraisers, Home Inspectors and Contractors to successfully complete real estate transactions.
Specialist | Bank of America, Plano, TX | February 2014 - January 2016
Specialist | Bank of America, Plano, TX | February 2014 - January 2016
Verified payments received, posted and returned during Foreclosure process.
Processed refinance, purchase, and home equity mortgage transactions.
Displayed the ability to follow and execute policies, procedures, and protocol required to complete assigned tasks.
Monitored bankruptcy activity and accuracy.
Trained new employees to the department on policies, procedures, and new computer applications.
Food Service Specialist | Bank of America, Plano, TX | April 2009 - January 2014
Food Service Specialist | Bank of America, Plano, TX | April 2009 - January 2014
Trained to cross-sell a full range of banking products while personalizing each customer interaction.
Maximized profitability through superior customer service, effective and prompt communication and follow-up on all pending
matters with the customer.
Served as the focal point of communication with customer and sales force in the closing process of the loan.
Coordinated closing activities; Maintained high levels of customer service; Primary communication liaison.
Delivered a high level of customer service by being proactive in communication with customers to increase customer loyalty
and retention.
Education
Education
High School Diploma | 2009 - 2009
High School Diploma | 2009 - 2009
Skills
Skills