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Robert Martin
Robert Martin
52784 N. Cedar Ave., Fayetteville, NC, 16735 |
(390) 555-9208
|
rmartin@example.com
Experience
Experience
Patient Service Representative | Cumberland County Hospital System, Fayetteville, NC | June 2018 - May 2020
Patient Service Representative | Cumberland County Hospital System, Fayetteville, NC | June 2018 - May 2020
Scheduled patients for return appointments, Referrals to other physicians, faxed records, Scheduled scans and procedures.
Scheduled appointments with families and key members of the interdisciplinary team in preparation for a hospice admission.
Served as the central communication link to the hospital
Prepared doctors and department call schedule daily
Separated DC Medicaid denials and distributed to team.
Processed the clinic's daily paperwork.
Patient Service Representative | Food Lion, Fayetteville, NC | November 2012 - April 2018
Patient Service Representative | Food Lion, Fayetteville, NC | November 2012 - April 2018
Replenished supplies, bags and other materials at each cash wrap.
Provided status updates and all necessary communication on an as needed basis.
Received and screened a high volume of internal and external communications, including email and mail.
Ensured customers leave with a positive experience.
Established rapport with customers
- Developed effective communication among levels of the store's hierarchy
Office Representative | Food Lion, Fayetteville, NC | August 2011 - March 2012
Office Representative | Food Lion, Fayetteville, NC | August 2011 - March 2012
Maintained consistent customer flow through all registers.
Handled payroll check cashing, western union money transfers, money orders, refunds, bad check payments and bill payments.
Trained new employees and maintained front-end security to control cash and inventory shrinkage.
Assisted the flow of business by providing customer with expedited services.
Handled safe deposits and numerous safe counts throughout a shift.
Education
Education
Bachelor's Degree | 2008 - 2011
Bachelor's Degree | 2008 - 2011
| Liberty University
| Liberty University
- Lynchburg, VA
- Lynchburg, VA
Major: Human Services
Skills
Skills