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Customer Service
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Military Personnel
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Financial Statements
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Safety Procedures
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Combat
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Phone Calls
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Project Management
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Data Entry
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Internet
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Weapon Systems
SAMUEL
JORDAN
91369 N. Main Ave., Troy, NY 87575 · (880) 555-9609
sjordan@example.com
EXPERIENCE
OCT 2011 - MAY 2020
OWNER/OPERATOR,
Cleaning Co
Install and setup software for clients
Posted inventory and monitored potential sales on Ebay, Craigslist, etc.
Project consisted of consolidation of 52 individual databases into a single centralized database.
Participated in countless hours of life structural and ARFF training.
Invested seed funding, established billing infrastructure, and registered business as LLC.
DEC 2009 - JAN 2011
CONSULTANT,
Maximus
Performed the On-Line modifications utilizing PeopleTools/Application Designer/ Application
Reviewer/PeopleCode/SQL.
Designed and built the infrastructure for the PR Department of Ed School
Information System
supporting over 1,500 schools.
Minimized software upgrade times in multiple software platforms including
Linux, Windows, Oracle
Database Server and Oracle Weblogic.
Maintain updated knowledge of the Affordable Care Act and Connecticut Medicaid/Medicare.
Monitored and graded calls for each agent weekly following pre-set QA standards.
FEB 2006 - SEP 2009
SPECIALIST,
Maximus
Process enrollments into QHP plan changes and disenrollment and Medicaid and CHP.
Process and determine initial eligibility for Elderly and Disabled residents who apply for Medicaid.
Apply quality review process to factual summary of the ACA appeal.
Assist with documentation of results in charts and CRM systems.
Developed procedure for handling crisis situations such as suicide threats.
EDUCATION
1999 - 2002
BACHELOR'S DEGREE IN MECHANICAL ENGINEERING
,Rensselaer Polytechnic Institute
Troy, NY
SKILLS