image/svg+xmlTemple University - Philadelphia, PA
2010 - 2013
Office Assistant And Customer Service - Walmart, Philadelphia, PA
July 2017 - January 2020
Customer Sales Associate - Old Navy, Philadelphia, PA
January 2016 - May 2017
Customer Associate - Walmart, Philadelphia, PA
December 2013 - January 2016
Cynthia Hill
39458 S. Second Ave. | Philadelphia, PA 55499 |
chill@example.com
|
(270) 555-9265
Education
Bachelor's Degree In Journalism
Experience
Trained in Layaway, Electronic and lawn & garden areas of the store.
Handled cash input for the store, loan to CSM, and fund verification for customer payroll.
Used assertive yet sensitive communication techniques when dealing with customers.
Greeted customers as they walked in the store, Operated ten-line phone system and switchboard systems,
Payroll, Trained employees.
Maintained communication throughout ordering or checking out process.
Greeted customers with a professional and positive demeanor.
Assisted in incorporating new logistical standard operating procedures.
Worked with IT support to identify issues within the CRM software and confirm resolutions.
Nominated by management to pilot the Lowe s written communications team.
Interacted with customers daily through clear and concise written and oral communication
Maintained communication throughout ordering or checking out process.
Maintained communication throughout the check-out process.
Ensured proper storage, handling, and disposal of products were completed in accordance with set standards as
necessary.
Advanced to increasingly accountable positions.
Managed quality communication, customer support and product representation for each client making sure every
customer's information was kept private.
Skills
Customer Service
Anthropologie
Communication
Greeting Customers
Product Knowledge
Sales Floor
Customer Sales
Company Policies
Office Supplies
Customer Questions