image/svg+xmlMaster's Degree In Education
2010 - 2011
Bachelor's Degree In Education
1993 - 1996
Instructional Systems Designer, Michigan State University
- East Lansing, MI
March 2017 - December 2020
Technical Writer, Molina Healthcare
- El Segundo, CA
June 2005 - January 2010
Technical Writer/Trainer, Northrop Grumman
- El Segundo, CA
August 2002 - February 2005
Training Materials
Instructional Design
Online
Test Plans
Subject Matter Experts
Training Documentation
Powerpoint
User Manuals
Technical Documentation
Course Content
Nicole Williams
80439 E. Evergreen Ave., East Lansing, MI 64935 |
nwilliams@example.com
|
(760) 555-7880
Education
Michigan State University - East Lansing, MI
University of Memphis - Memphis, TN
Experience
Produced HTML-based online training materials for global collaborative projects in engineering.
Collaborated with SMEs and the media team to design new courses using templates and a design process.
Developed the online course in the Learning Management System Blackboard utilizing features currently not used
in the University's courses.
Worked collaboratively and effectively with SMEs and Management teams to establish and execute
communication strategies for company projects.
Worked closely with SMEs and independently prepared and revised commercial product documents.
Developed PowerPoint presentations and customer feedback survey for FAA Acquisition and Business.
Included working with SMEs, fact finding, research, creating new text, and coordinating new graphics.
Created Powerpoint presentations on timelines and various rollout topics relating to IMPACT.
Tasked with choosing the XML editing tools to accomplish transferring all documents from paper format to an
online XML system.
Authored comprehensive and user-friendly desktop guides outlining procedures for lab technicians.
Drafted user case scenarios and testing documentation for a DoD wide used application.
Used FrameMaker and Arbortext to designed Air Force Commodity Manuals.
Recorded simulations and instruction (Adobe Captivate, TechSmith Camtasia).
Authored in Arbortext with government supplied DTD s. Legacy documents created with Microsoft Word.
Skills