image/svg+xmlMaster's Degree In Education
2018 - 2019
Bachelor's Degree In Psychology
2011 - 2014
Instructional Designer And Trainer, Synergis Education
- Phoenix, AZ
September 2019 - January 2020
Phlebotomist, Biomat USA
- Houston, TX
April 2014 - June 2018
Donor Processor (Part-Time), Capital One
- Houston, TX
October 2012 - March 2014
Donor Reactions
Blood Samples
Customer Service
Patient Care
Specimen Collection
Training Programs
Donation Process
Protein
Determines Hematocrit
Federal Regulations
Zachary Tucker
45598 N. First Ave., Phoenix, AZ 53365 |
ztucker@example.com
|
(220) 555-6930
Education
Grand Canyon University - Phoenix, AZ
University of Houston - Houston, TX
Experience
Developed and instructed online and face to face training modules for faculty, students, and staff at multiple
higher-learning institutions.
Participated in professional development opportunities regarding new perspectives on adult educational theory,
technology, and online and face-to-face education.
Assisted teaching staff with grading and grading procedures.
Reduced leadership turnover by 60% implementing a student-centered data-driven coaching environment
implementing and ADDIE designed model.
Followed Food and Drug Administration (FDA) mandated polices and procedures.
Maintained strict confidentiality in accordance with all Health Insurance Portability and Accountability Act (HIPAA)
policies.
Promoted customer satisfaction through appropriate interaction and responsiveness to customer needs.
Specialized in Pediatric to Geriatric collection and all laboratory services also specialized in Obstetric and
gynecological care and phlebotomy services.
Received and processed phlebotomy requests utilizing computerized, and on occasion, manual accessioning
methods.
Created a process that leveraged already existing technology to reduce paper costs and revised procedures.
Ordered VODs and VORs when needed.
Worked with Documentation Developers in providing information for the development of the Standard Operating
procedures.
Performed business to business communication to ensure receipt of garnishment documentations by employers.
Supervised ATM processing and ensured accurate shipping of currency orders.
Skills