image/svg+xmlTexas A&M University - College Station, TX
2014 - 2017
Data Analyst - JPMorgan Chase, Houston, TX
November 2019 - May 2020
Systems Analyst - IKON Office Solutions, College Station, TX
May 2018 - June 2019
Programmer Analyst - Texas A&M University-Corpus Christi, College Station, TX
December 2017 - February 2018
Wayne Duncan
60263 S. Park Ln. | Houston, TX 52868 |
wduncan@example.com
|
(920) 555-9413
Education
Bachelor's Degree In Business/Commerce
Experience
Validated documents through Quality Assurance procedures prior to roll out of product.
Created, distributed, and supported new reports and databases as business needs evolved.
Created standard operating procedures to support co-worker training.
Developed strong business partnership with Client Service Analysts, Application Developers and other
technology infrastructure teams worldwide.
Worked with SQL queries for data manipulation and data validation.
Customized Needs - assessed customer needs and provide solutions based on the perfect fit of hardware,
software and support.
Troubleshooted and diagnosed complex application problems .
Performed troubleshooting tasks and resolved operating system problems.
Demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
Provided post-sales customer support and troubleshooting.
Involved in improving the performance of the Sim-Student - a peer learning agent.
Configured online and offline Database Backup using RMAN Performed SGA Tuning like parsing and upgrade
the shared pool size.
Installed and configured SQL Server 2005, SQL Server Integration Services and SQL Server Reporting Services.
Created web applications using Yii framework, PHP and Ruby on rails for www.tamu.edu
Involved in database design including creating stored procedures and User defined functions.
Skills
Business Requirements
Web Services
Data Analysis
Data Warehouse
Project Management
Procedures
Hardware
SQL
C++
Test Plans