image/svg+xmlBachelor's Degree In Computer Science
2009 - 2012
Business Process Manager, Motorola Solutions
- West Chicago, IL
April 2017 - October 2020
Senior Business Analyst, Motorola Solutions
- West Chicago, IL
January 2015 - March 2017
Consultant, Capgemini
- West Chicago, IL
November 2013 - January 2015
Makeup Artist, Macy's
- West Chicago, IL
January 2012 - February 2013
Business Requirements
Make-Up
Makeup
Project Management
Procedures
Business Development
Special Events
Store Management
Business Process Management
Customer Service
Natalie Taylor
26794 S. Park Ave., West Chicago, IL 68182 |
ntaylor@example.com
|
(230) 555-2525
Education
Illinois Institute of Technology - West Chicago, IL
Experience
Supported and maintained Global Enterprise Data Warehouse.
Evaluated, analyzed, and developed business processes and methodologies to implement and enhance cost
effective operating procedures.
Led integration of supply quality projects into Six Sigma models and directed technical resources in evaluation
and improvement of systems.
Monitored industry trends, identified research to support actionable strategic initiatives and maintained forecasting
tools.
Evaluated multiple business scenarios to optimize the production lines and determine the most effective trade-offs.
Managed the global process for worldwide supply chain revenue and the delivery processes.
Coordinated and identified customer requirements for APO and CRM application requirements and interfaces.
Gathered business requirements through interviewing internal business users, external partners who were EDI
translators and Third party Logistics providers.
Utilized MS Sharepoint to extract data, and generate reporting for Project Cost and Staffing analysis in Microsoft
Excel format.
Developed procedures for handling complaints as well as an effective escalation process to ensure customer
satisfaction.
Involved in the design and development of an online automated document composition utility as part of a
SharePoint implementation.
Collaborated with multiple business units to implement complex workflow processes.
Mentored team members in technology, architecture and delivery of applications.
Implemented Base Frame work, functional modules for VCF and First Vision using Technologies of Java/J2EE,
Testing & testing support.
Provided User Experience analysis and production of UX artifacts including requirements, use cases, and
wireframes.
Helped drive and exceed sales for Benefit Cosmetics Demonstrated exceptional make-up applications.
Established high repertoire with other cosmetic vendors such as LAURA MERCIER, NARS, and CHANEL.
Talented skin-care specialist with knowledge in all areas of skin therapy, including administering facials.
Provided excellent customer service and executed detailed consultations.
Opened/closed registers, cash handling/ reconciliation, bank deposits
Skills