image/svg+xmlBilling Office Manager - Allstate, Roanoke, VA
February 2013 - November 2020
Group Billing Coordinator - MCI, Washington, DC
August 2010 - January 2013
Payroll Clerk - U.S. Census Bureau, Washington, DC
July 2009 - May 2010
High School Diploma
2009 - 2009
Payroll
Data Entry
Insurance Companies
Medical Records
Billing Process
CPT
Customer Billing
Financial Statements
Office Procedures
Customer Service
Ann Sims
Ann Sims
Billing Office Manager
(540) 555-7227 | asims@example.com | 82127 N. Park Ave., Roanoke, VA 83652
Experience
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient
information.
Created PowerPoint presentations for Executive Meetings and sales meetings weekly.
Involved proactively in decision-making and problemresolution processes.
Tracked attendance and processed biweekly payroll.
Researched and resolved payroll discrepancies.
Provided billing support to Federal Government accounts requiring customized invoicing platforms.
Ordered high volumes of equipment and processed the billing invoices for the major vendors and
suppliers for Verizon.
Utilized HIPPA guidelines to design one of the most popular senior programs in the area.
Entered invoices into the customer's WEB based invoicing system including WAWF and Harris' internal
financial system.
Worked on data coding, SQL queries in mainframe, and trouble ticket problem solving.
Processed I-9s, OPFs, SF-50s, e-verify, fingerprints, and terminations.
Performed and prepared end of year W-2 report in accordance with Census Bureau policy and procedures.
Filed paperwork, conducted telephone interviews, audited pay sheets, inputted information to computer
Processed daily payroll * Data entry using PeopleSoft software
Conducted interviews with residents in assigned areas and home by following stringent guidelines and
confidentiality laws.
Education
Skills & Abilities